An instructor, or a group leader can create a private session from the Private sessions menu located at the right side of the screen:
You can click select the user you want to start the private session with, add a thread title, enter a custom message for the user and then click the Start Message Thread button to create a private 1-on-1 session with the recipient.
A user can click the My Message Threads indicator bar and are redirected to the private session message thread page. Here they can type a response, attach files and click the Respond button to reply.
Coaching sessions are private meaning only the user who has started the session and the recipient user can see the private session page.
Coaches and users can have discussions freely and upload files as needed. Each time a new response is made the receiving user will get an e-mail notification and an indicator that they have an unread message.